B O O K I N G P O L I C Y
When booking an appointment at Hair by Épique, we require a $50 deposit to secure the appointment.
An SMS text message will be sent 5 days prior to booking which will allow you 2 days to decide if you would like to move your appointment.
We require 3 days notice of cancellation / change of appointment. Please email firstname.lastname@example.org if salon is closed.
We reserve the right to retain your deposit if you do not attend your booking or cancel outside the policy terms and conditions.
Refunds will be provided where required in accordance with the Australian Consumer Law. We want you to be a satisfied client so if our service or product is faulty it may either be replaced or refunded. We don’t refund for change of mind.
Hair by Épique